Client Stories & Testimonials
Featured Client Story:
“I'd gladly give DRYmedic® a call again"
"In the aftermath of the Michigan Big Flood of 2014, it was impossible to get any of the bigger or more well-known restoration companies out to my house to have my basement cleaned out. Some companies I couldn't get on the phone. I decided to take a risk with the unknown DryMedic® and was pleased with my choice. I was able to get DryMedic® on the phone right away, and they were able to come out on the same day and assess my damage. A day or two after that the DryMedic® crew was out cleaning up our basement and setting up the fans and dehumidifiers. Once that was all done, they provided us with a detailed pdf of the invoice that highlighted all of the work they had done and included pictures with the water readings and everything. Very helpful for when dealing with the insurance company. The price also seemed very fair compared to previous water mitigation I've had done elsewhere. I hope never to need their services again, but if something were to happen, I'd gladly give DryMedic® a call again."
- Eric S., Farmington Hills, MI
“I wanted to thank you again for the quick turnaround of the cleanup and repair of our basement. Your staff was wonderful to work with, especially Jerry and Anthony and Justin and Jim (who unpacked and packed everything just the way I wanted). Danny's responsiveness and working around my schedule was so appreciated. He had to run around town to several Home Depots to find all the paneling and tile he needed to complete the job. Nothing stopped him - not even the snow! I especially wanted to thank you, Ben, for coming over to help with the insurance adjuster on January 20. Since I had never been through anything like this before, I was pretty apprehensive, but your skill and expertise in this area gave me the confidence I needed to work with State Farm throughout this ordeal. FYI, my sister is a realtor and I passed several of your business cards to her, which she has shared with her colleagues. I told her I highly recommend Dry-Medic to anyone unfortunate enough to need these services in the future. You'll have to stop by one of these days to see the results of all the work. Thanks again for all you did.”
- Cheryl & Barry A., South Lyon, MI
"It is not often that a homeowner finds a company that does what it says. I found an excellent company that took care of my situation, a pipe burst in my finished basement. I called DryMedic®. Their overall service was excellent! The staff was very professional. They were on time, knowledgeable and took pride in their work. They care about their customers. They billed my insurance company directly so I would not have to deal with the paperwork. I would call DryMedic® again. I recommend using them."
- Sara F., Southfield, MI
"DryMedic® was so helpful; we had no idea where to start. They helped us figure out what to do step by step. They were so informative about all of our insurance questions and really knew what they were talking about. The guys were always on time and very respectful of my family and my home. When a disaster like this happens you really feel like it's never going to end but DryMedic® made the whole process as easy as possible for us. I would definitely use DryMedic® again in the future."
- Lauren M., Troy, MI
"My basement got wet due to a leaky water heater, and was moist and warm enough to get some black mold. I called a number of water/mold remediation companies, but all were booked due to a major rain and flood happening only a week prior in our area. DryMedic® was professional, helpful, and on my property within 24 hours to help with my problem. He worked with my insurance company to make sure all the services were quoted and covered. I cannot comment on their prices, as they were the only company I worked with. Their service and professionalism were great, and I would recommend them to anyone for water and mold remediation."
- Larry R., Sterling Heights, MI
"DryMedic® and their crew were terrific. They came in, attacked my basement, and were finished with the tear-out and cleaning after about 5 hours. They are personable, trustworthy, and helpful. I've recommended them to friends with similar problems and will recommend them again should anyone need restoration services."
- Stephanie F., Warren, MI
“We were both amazed by the result and the assistance they provided in dealing with the insurance side of things. Thank you for giving my mom her kitchen back!”
- Scott G., Canton, MI
DryMedic® assists businesses and families all over Southeast Michigan with their fire damage restorations, water extractions, and mold remediation. Many of our customers come from Southfield, Farmington Hills, Milford, Pontiac, Holly, Rochester, South Lyon, and the surrounding area.